Privacy Policy

Frequently Asked Questions

Downtown office

26 Broadway, Suite 931,
NY 10004
Monday – Friday
08:00 AM – 07:00 PM

Midtown office

274 Madison Ave, Suite 1001,
NY 10016
Monday – Friday
08:00 AM – 07:00 PM

Connect with us

Downtown office

26 Broadway, Suite 931,

NY 10004

Monday – Friday
08:00 AM – 07:00 PM

Midtown office

274 Madison Ave, Suite 1001,

NY 10016

Monday – Friday
08:00 AM – 07:00 PM

The purpose of the Privacy Policy is to inform you as a user of Optimum Rehab Physical Therapy, about what information we collect when you visit the service, how we’re collecting, using and storing your information and the ways in which we protect users’ privacy. This Privacy Policy will help you understand better how we’re collecting, using and storing your information. So please read it carefully.

What information do we collect?

We collect information from you when you fill out a form. When filling out a form on our site, as appropriate, you may be asked to enter your name, email address, or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways
  • To improve our website
  • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service
  • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails
The email address you provide will only be used to send you information and updates pertaining to your form submission.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on October 15, 2011.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Downtown office

26 Broadway, Suite 931,
NY 10004

Midtown Office

274 Madison Ave, Suite 1001,
NY 10016

Frequently Asked Questions

No. You don’t need a referral from a doctor to start physical therapy treatment. A referral can be obtained from a doctor within 30 days of starting physical therapy treatment. For your convenience, we have a pain management doctor who comes to our facility every week who can evaluate your condition.

Most insurance plans cover outpatient therapy. Usually, there is a deductible and/or a co-payment for each visit. Also, we can discuss your treatment cost and a payment plan.

On your initial visit, please bring your doctor’s orders for physical therapy and your insurance card. Loose-fitting, comfortable clothing is recommended. You may want to wear or bring shorts if you have lower limb problems

The first visit takes about one hour. Each follow-up visit will last about 30 to 45 minutes. After a careful evaluation, the therapist will create a customized treatment plan for you designed to treat your condition. A specific and individualized treatment program will then be developed focused on resolving any problems and/or deficits and achieving your goals.

Frequency and duration of treatment will be determined by your physician or after the initial evaluation by your therapist. The typical frequency is 2-3 times per week. Each visit will last about 30 to 45 minutes.